Orders placed by 2pm will be processed & dispatched for next day delivery via our secure next day courier. Additional time may be taken for out of stock or unusual items.
Our shipping partner offers next day delivery which requires a signature when delivered – you will receive a SMS or Email informing you of your parcel ETA from the courier – if the time or day is not convenient you can rearrange by replying to the message.
UK Mainland orders have a delivery charge of £5.50 plus VAT. Please note we are unable to deliver to PO Boxes.
We can deliver to the following countries in 2 – 5 working days, with a delivery charge of £12 + VAT. Please contact us if you deliver country is not on the list, we maybe able to deliver for a larger cost.
- Channel Islands
- Northern Ireland
- Scottish Islands
- Scottish Highlands
- Isle of Man
- Czech Republic
Orders can be returned within 30 days of receipt if you are not happy with the goods.
Return / Refunds Policy
If you are not delighted with your purchase you have the right to cancel within seven days of your purchase, or seven days from the receipt of the goods (whichever is longer). If you cancel your order you will have your payment refunded (minus any carriage costs), provided you return your goods in perfect condition, with all original packaging and instructions, to us at the address shown on the contact us page. If you are returning an unwanted item for exchange / refund or have ordered the wrong size, we cannot reimburse your postage costs. If your order originally qualified for free postage, (any refund will exclude the original postage cost) exchanges will incur the cost of posting the replacement item(s) to you – we will contact you as part of the returns process to arrange payment. Before returning any goods please phone our office for a returns number.
Faulty or damaged Goods
You must inform us within seven days of receiving your order. We will issue a refund on receipt of the goods or exchange. In this case we can arrange the collection of the goods or refund shipping charges incurred getting the items back to us.